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Helpdesk international | |
Helpdesk Contact Numbers - Fujitsu Siemens Computers | |
Your local helpdesk will answer your technical questions and service inquiries as soon as possible.
Please have the product ID or serial number of your device ready when you call us.
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| * Charges from mobile networks may vary! | |
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| Country (Language) | Productlines | Telephone No. | Costs |
| Armenia (English) | All products | +7 800 2000372
+7 495 7372573 | |
| Austria (German) | Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals)
Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC)
Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT) | +43 810 9773331
+43 810 9773332
+43 810 9773333
+43 810 9773334 | 0,10 € / min*
0,10 € / min*
0,10 € / min*
0,10 € / min* |
| Azerbaijan (English) | All products | +7 800 2000372
+7 495 7372573 | |
| Belarus (English) | All products | +7 800 2000372
+7 495 7372573 | |
Belgium
(Dutch, French, English) | All products | +32 2 5366100 | |
Bosnia and Herzegovina
(Bosnian, English) | All calls (choose between options below via keypad)
Non-Technical inquiries and questions relating to existing service incidents
Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals)
Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC)
Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT) | +385 1 5511000
+385 1 5511001
+385 1 5511002
+385 1 5511003
+385 1 5511004
+385 1 5511005 | |
| Bulgaria (Bulgarian, English) | Non-Technical inquiries and questions relating to existing service incidents
Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals)
Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC)
Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT) | +359 2 4917251
+359 2 4917252
+359 2 4917253
+359 2 4917254
+359 2 4917255 | |
| Croatia (Croatian, English) | All calls (choose between options below via keypad)
Non-Technical inquiries and questions relating to existing service incidents
Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals)
Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC)
Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT) | +385 1 5511000
+385 1 5511001
+385 1 5511002
+385 1 5511003
+385 1 5511004
+385 1 5511005 | |
| Czech Republic (Czech) | Non-Technical inquiries and questions relating to existing service incidents
Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals)
Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC)
Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT) | +420 2 46019271
+420 2 46019272
+420 2 46019273
+420 2 46019274
+420 2 46019275
| |
| Denmark (Danish) | Home Products, Mobile Computers and Display Products
Business, Server & Storage Products | +45 72224646
+45 44775600 or
+45 70124400 | |
| Estonia (Estonian, English) | All products | +372 6 512619 | |
| Finland (Finnish, English) | All products | +358 10 5115979 | |
| France (French) | all Mobile and PC products
all Enterprise products | +33 825 557557
+33 825 803909 | |
| Georgia (English) | All products | +7 800 2000372
+7 495 7372573 | |
| Germany (German and English) | Home Products
Home PC (SCALEO)
AMILO
Home Peripherals, Components
ACTIVY Media Center
Business Products
LIFEBOOKs, AMILO PRO, ESPRIMO Mobile
SCENIC, ESPRIMO, FUTRO/SCOVERY, CELSIUS
Pocket LOOX
Tablet PCs
Displays Products
(SCENICVIEW, SCALEOVIEW or MYRICA, Projectors)
Server & Storage Products
(ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST, Storage)
Other
Mainboards
Microsoft Servicepack-Support |
+49 180 5 004310
+49 180 3 777012
+49 180 3 777008
+49 180 3 777022
+49 180 3 777001
+49 180 3 777011
+49 180 3 777018
+49 180 3 777019
+49 180 3 777002
+49 180 3 777006
+49 180 3 777005
+49 180 3 777009
|
0,14 € / min*
0,09 € / min*
0,09 € / min*
0,09 € / min*
0,09 € / min*
0,09 € / min*
0,09 € / min*
0,09 € / min*
0,09 € / min*
0,09 € / min*
0,09 € / min*
0,09 € / min*
|
Great Britain (English)
| Consumer PC's (in warranty)
Displays and TVs (in warranty)
Professional PC's (in warranty)
Notebooks, Pocket LOOX (in warranty)
Servers (in warranty)
Out of Warranty Support
Servers (Service Pack customers)
Reseller Hotline | +44 8702 434390
+44 8702 434391
+44 8702 434398
+44 8702 434397
+44 8702 434399
09068 633416 (UK callers only)
+44 8701 223366
0800 004003 (UK callers only) | National Rate*
National Rate*
National Rate*
National Rate*
National Rate*
60p / min **
National Rate*
Toll Free* |
| Greece (Greek) | Only Displays and Consumer Products
All other products | +30 210 2409150
+30 210 6265502 | |
| Hungary (Hungarian, English) | All calls (choose between options below via keypad)
Non-Technical inquiries and questions relating to existing service incidents
Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals)
Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC)
Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT) | +36 40 200440
(inside Hungary only)
+36 1 9990381
+36 1 9990382
+36 1 9990383
+36 1 9990384
+36 1 9990385
| |
| Ireland (Republic of) (English) | LOOX, Lifebooks, Business desktops and Servers
Consumer and Amilo | +44 1890 927272
+44 1850 777377 | |
| Israel (Hebrew) | All products | +972 1 700502266 | |
| Italy (Italian) | All products | +39 199 708708
(inside Italy)
+39 02 92130051
(from outside Italy) | 0,0619 € (on response)
0,1426 € / min (max rate)
0,1549€ (on response mobile network)
0,48€ / min (max rate mobile network) |
| Kazakhstan (English) | All products | + 7 727 2980218 | |
| Latavia (Latvian, English) | All products | +371 7 807649 | |
| Lithuania (Lithuanian, English) | All products | +370 8 37400165 | |
Luxembourg
(Dutch, French, English) | All products | +352 26 099870 | |
Macedonia
(Macedonian, English) | Non-Technical inquiries and questions relating to existing service incidents
Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals)
Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC)
Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT) | +389 2 5511341
+389 2 5511342
+389 2 5511343
+389 2 5511344
+389 2 5511345 | |
Moldova (English)
| All products | +7 800 2000372
+7 495 7372573 | |
| Montenegro (Serbian, English) | Non-Technical inquiries and questions relating to existing service incidents
Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals)
Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC)
Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT) | +381 11 2099701
+381 11 2099702
+381 11 2099703
+381 11 2099704
+381 11 2099705 | |
| Netherlands (Dutch) | Home Products (SCALEO, AMILO, SCALEOVIEW, ACTIVY, MYRICA or Home Peripherals)
All other products | +31 900 3724357
(FSCHELP)
+31 900 2025119 | 0,10 € / min*
0,35 € / min* |
| Northern Ireland (English) | All products | +44 845 3785500 | |
| Norway (Norwegian) | All products | +47 800 83005 | |
| Poland (Polish) | All calls (choose between options below via keypad)
Non-Technical inquiries and questions relating to existing service incidents
Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals)
Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC)
Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT) | +48 801 300100 or
+48 2 23981360
+48 2 23981361
+48 2 23981362
+48 2 23981363
+48 2 23981364
+48 2 23981365
| Cost of local call* |
| Portugal (Portuguese) | All products | +351 21 0114149 | |
| Romania (Romanian, English) | Non-Technical inquiries and questions relating to existing service incidents
Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals)
Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC)
Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT) | +40 31 8103 521
+40 31 8103 522
+40 31 8103 523
+40 31 8103 524
+40 31 8103 525 | |
Russia (Russian,English)
| All products | +7 800 2000372
+7 495 7372573 | |
| Saudi Arabia (Arabic, English) | Consumer, Mobile Computers, PCs | +966 1 2013083 | |
| Serbia (Serbian, English) | Non-Technical inquiries and questions relating to existing service incidents
Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals)
Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC)
Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT) | +381 11 2099701
+381 11 2099702
+381 11 2099703
+381 11 2099704
+381 11 2099705 | |
| Slovakia (Slovak, English) | Non-Technical inquiries and questions relating to existing service incidents
Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals)
Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC)
Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT) | +421 2 33006721
+421 2 33006722
+421 2 33006723
+421 2 33006724
+421 2 33006725 | |
| Slovenia (Slovenian, English) | Non-Technical inquiries and questions relating to existing service incidents
Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals)
Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC)
Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT) | +386 1 6001491
+386 1 6001492
+386 1 6001493
+386 1 6001494
+386 1 6001495 | |
South Africa
(English, Afrikaans) | All products | +27 860 934357
(inside South Africa)
+27 11 5452699
(outside South Africa) | |
| Spain (Spanish) | All products | +34 902 118218 | |
| Sweden (Swedish,English) | All products, except consumer products
consumer products | +46 8 58888300
+46 20 764764 (only inside Sweden) | |
Switzerland
(German, French, Italian, English) | All products | +41 848 808505 | 0,08 CHF / min* |
| Turkey (Turkish,English) | All products | +90 212 4440372 | |
| Turkmenistan (English) | All products | +7 800 2000372
+7 495 7372573 | |
United Arab Emirates
(Arabic, English) | Consumer, Mobile Computers, PCs | +971 4 3660399 | |
| Ukraine (English) | All products | +7 800 2000372
+7 495 7372573 | |
| United Kingdon | | See Great Britain | |
| Uzbekistan (English) | All products | +7 800 2000372
+7 495 7372573 | |
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| * Charges from mobile networks may vary! | |
| ** We will provide software related support to pre-installed software only, which will include 'basic' troubleshooting of Windows installations, components, drivers and connectivity but excludes diagnostics, installation or configuration of any additional 3rd party software introduced at the time of, or after purchase |
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